Western Dental & Orthodontics
23130 Lyons Ave, Santa Clarita, California, 91321
This office has a very mixed reputation. Many patients love specific staff members like Dr. Desai and Nora, praising their kindness and professionalism. However, there are frequent, severe complaints about long wait times, administrative incompetence, and aggressive upselling of unnecessary treatments. It seems to be a place where the quality of your experience depends heavily on which staff member you interact with.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you feel pressured into expensive treatments, don't hesitate to ask for a second opinion elsewhere.
✓ What Works Well
- Some staff are incredibly kind and professional
- Modern technology for some procedures
- Convenient location
✗ Areas to Improve
- Extremely long wait times
- Aggressive upselling of treatments
- Inconsistent administrative support
- Why is the wait time so long for a simple check-up?
- Are these treatments actually necessary?
Great doctors, but the administrative side is a major frustration.
Be prepared to spend hours here for a short procedure.
Quality of care is inconsistent.
- Category Health & Medical
- City Santa Clarita
- State California
- Postcode 91321
- Country United States
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