Health & Medical · Dental Clinic

Western Dental & Orthodontics

780 1st St, Gilroy, California, 95020

Google Maps Updated: 13 May 2026
Authenticity Score: 64/100
About

Western Dental in Gilroy receives highly polarized reviews. Many patients report frustration with long wait times, billing transparency, and aggressive upselling. While some patients have positive experiences with specific dentists and staff, the overall reputation is heavily impacted by administrative and financial concerns.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 25/100
Pro Tip

Always get a written estimate and verify insurance coverage before agreeing to any treatment.

Orthodontic services
Payment plans available
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • Some professional dentists
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Billing transparency issues
  • Aggressive upselling
Frequently Asked Questions
  • Why was I charged for this?
  • Are your prices transparent?
  • How long is the wait?
User Feedback

Billing is a scam

Staff is friendly

Wait times are long

Location Details
Street: 780 1st St
City: Gilroy
State: California
Postcode: 95020
Country: United States
Location
780 1st St, Gilroy, CA 95020
Quick Info
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