4100 S El Camino Real, empty, San Mateo, California, 94403
Western Dental in San Mateo receives overwhelmingly negative feedback regarding administrative efficiency, billing transparency, and customer service. Patients frequently report long wait times, rude front-desk staff, and aggressive sales tactics for unnecessary procedures. While some individual dentists receive praise for their clinical work, the overall patient experience is marred by poor management and communication issues.
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If you choose to go here, keep meticulous records of all your appointments, insurance communications, and receipts.
✓ What Works Well
✗ Areas to Improve
Avoid this place at all costs
Billing is a total trainwreck
Staff is dismissive and rude