Western Dental & Orthodontics
15584 Hesperian Blvd, San Lorenzo, California, 94580
Western Dental in San Lorenzo faces significant criticism regarding its administrative operations. Patients frequently report long wait times, difficulty reaching the office by phone, and confusing or aggressive billing practices. While some patients have had positive experiences with specific dentists, the overall consensus points to a lack of professionalism and poor customer service, making it a challenging experience for many.
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Always ask for a written treatment plan and cost breakdown before agreeing to any procedures.
✓ What Works Well
- Some skilled and kind dentists
- Convenient location
- Good implant procedures
✗ Areas to Improve
- Long wait times
- Poor customer service
- Confusing and aggressive billing
- Why is it so hard to reach them?
- Are they overbooking?
Staff is rude and unprofessional
Wait times are unacceptable
Billing is a nightmare
- Category Health & Medical
- City San Lorenzo
- State California
- Postcode 94580
- Country United States
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