Western Dental & Orthodontics
1260 Trancas St, Napa, California, 94558
This clinic has a very mixed reputation. While some patients have had positive experiences with specific staff members, many report long wait times, rude front desk staff, and poor communication. There are frequent complaints about billing errors, difficulty scheduling, and a lack of professionalism in patient interactions.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an appointment, call ahead to check if they are running on time to avoid long waits.
✓ What Works Well
- Some staff members are very kind
- Accommodating for urgent needs (sometimes)
- Good financial options for braces
✗ Areas to Improve
- Extremely long wait times
- Rude and unhelpful front desk staff
- Poor communication and billing errors
- Why is it so hard to get an appointment?
- Are the billing practices transparent?
Worst dental experience ever
Great staff, but the admin side is a mess
Avoid if you value your time
- Category Health & Medical
- City Napa
- State California
- Postcode 94558
- Country United States
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