500 W Broadway St, Missoula, Montana, 59802
Western Montana Clinic is a large, well-established facility with some truly outstanding providers, particularly in OB/GYN and rheumatology. Patients often feel well-cared for by their specific doctors. However, the clinic is plagued by severe administrative issues, including a notoriously difficult billing department, long wait times for appointments, and poor communication. It's a practice where the medical care is often excellent, but the administrative hurdles can be exhausting.
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If you have a billing issue, document every call and name of the person you speak with.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the billing department is a nightmare.
I love my doctor, but the office staff makes it hard to stay.
Excellent medical care, but be prepared for administrative headaches.