Health & Medical · Dentistry

Western New York Dental Group Greece

1524 W Ridge Rd, Rochester, New York, 14615

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

This practice has a very mixed reputation. While many patients praise the clinical care and the friendliness of some staff, there are frequent complaints about administrative issues, including billing errors, scheduling problems, and poor communication. The practice is often described as feeling disorganized.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 35/100
Pro Tip

Always confirm your appointment and insurance coverage multiple times before your visit.

Patient comfort: Mixed
Staff professionalism: Mixed
Pros & Cons

✓ What Works Well

  • Skilled and professional dentists
  • Some staff members are very kind
  • Modern facility and equipment

✗ Areas to Improve

  • Frequent scheduling and communication issues
  • Billing errors and insurance confusion
  • Some patients report long wait times
Frequently Asked Questions
  • Why was my appointment rescheduled without notice?
  • Why is the billing so confusing?
User Feedback

The dentists are great, but the front office is a nightmare.

I feel like they are just trying to get as much money as possible.

Great care, but be prepared for administrative headaches.

Location Details
Street: 1524 W Ridge Rd
Neighborhood: Rochester
City: Rochester
State: New York
Postcode: 14615
Country: United States
Location
1524 W Ridge Rd, Rochester, NY 14615
Quick Info
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