Western New York Dental Group Lancaster
5007 Transit Rd, Depew, New York, 14043
This location is often praised for its emergency availability and friendly staff, particularly the front desk. Many patients find the care to be efficient and professional. However, there are recurring complaints about aggressive upselling of services and inconsistent experiences with different staff members. It is a convenient option for urgent needs.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are told you need extensive work, don't be afraid to ask for a second opinion.
✓ What Works Well
- Emergency availability
- Friendly front desk
- Efficient service
✗ Areas to Improve
- Aggressive upselling
- Inconsistent staff quality
- Billing transparency issues
- Do they take emergency appointments?
- Are they pushy with treatments?
- Is the staff friendly?
Dr. Novak is excellent
Amber at the front desk is great
Be wary of unnecessary treatment plans
- Category Health & Medical
- City Depew
- State New York
- Postcode 14043
- Country United States
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