2373 G Rd, Suite 100, Grand Junction, Colorado, 81505
Western Orthopedics receives mixed reviews. Many patients are highly satisfied with the surgical outcomes and the bedside manner of specific doctors like Dr. Rawlings and Dr. Rose. However, there is a recurring pattern of complaints regarding the billing department and the front desk staff. Patients report feeling like they are being 'passed around' or ignored when trying to resolve billing errors or schedule follow-ups. While the medical care is generally viewed as top-notch, the administrative hurdles can be significant.
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Always get a written estimate and confirm insurance coverage directly with your provider before any procedure to avoid surprise billing.
✓ What Works Well
✗ Areas to Improve
The doctors are solid, but the staff leaves a lot to be desired.
Great medical care, but the billing is a headache.
Dr. Rawlings is fantastic, but the office management needs work.