Western Vascular Institute
7165 E University Dr, STE 183, Mesa, Arizona, 85207
The doctors here are generally seen as highly skilled and effective, but the office staff is a major point of contention. Many patients report feeling like they are in a 'meat factory' with long wait times and poor communication. If you can get past the front desk, the medical care is often excellent.
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The billing department is actually quite helpful if you have specific issues, even if the front desk is difficult.
✓ What Works Well
- Highly skilled surgeons
- Effective treatment plans
- Clean and modern facility
✗ Areas to Improve
- Rude and unhelpful office staff
- Long wait times
- Poor communication and billing issues
- Why is it so hard to get a return call?
- Are the doctors actually available?
Great doctors, horrible staff.
It feels like a meat factory.
They are too busy to care.
- Category Health & Medical
- City Mesa
- State Arizona
- Postcode 85207
- Country United States
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