Westlake Dental Associates
25575 Center Ridge Rd, Westlake, Ohio, 44145
Patients generally praise the clinical staff for being gentle and thorough, especially those with dental anxiety. However, a recurring theme in recent feedback involves frustration over aggressive upselling of deep cleanings and billing transparency. While many feel like family, others feel the office prioritizes profit over patient needs. The office environment is consistently described as clean and modern.
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Always ask for a detailed breakdown of your EOB before signing off on deep cleaning plans.
✓ What Works Well
- Gentle and skilled dentists
- Welcoming and clean environment
- Great with anxious patients
✗ Areas to Improve
- Aggressive upselling of deep cleanings
- Billing transparency issues
- Inconsistent scheduling
- Why am I being told I need a deep cleaning?
- Is the billing estimate accurate?
Staff is super friendly and makes you feel at home.
Felt pressured into expensive procedures I didn't need.
Billing practices feel like a bait and switch.
- Category Health & Medical
- City Westlake
- State Ohio
- Postcode 44145
- Country United States
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