Westlake Dermatology & Cosmetic Surgery - Alamo Heights
5500 Broadway, Suite R100, San Antonio, Texas, 78209
Westlake Dermatology in Alamo Heights is highly regarded for its professional and knowledgeable providers, particularly Dr. Rottluff. Patients appreciate the beautiful office and effective treatments. However, there are consistent complaints about administrative staff, billing issues, and difficulty reaching the office by phone, which has frustrated many patients.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for all communication and prescription refills to avoid phone frustration.
✓ What Works Well
- Professional and knowledgeable providers
- Beautiful and clean facility
- Effective cosmetic and medical treatments
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance issues
- Difficulty reaching the office by phone
- Why is it so hard to reach the office by phone?
- How do I resolve a billing discrepancy?
Dr. Rottluff is amazing, but the staff is a headache.
Beautiful office, but the service is hit or miss.
Great results, but the billing is confusing.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78209
- Country United States
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