Westlakes Family Dental
9522 Potranco Rd, San Antonio, Texas, 78251
Westlakes Family Dental has a long-standing reputation, with many patients praising the friendly and professional staff. However, recent reviews indicate some frustration with administrative policies, billing, and appointment scheduling. While clinical care is generally well-regarded, the administrative side seems to be a point of contention for some.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
They are known for being very thorough with treatment plans, so don't hesitate to ask for a breakdown of costs before starting any work.
✓ What Works Well
- Friendly and professional staff
- Quality dental work
- Clean and inviting facility
✗ Areas to Improve
- Billing and insurance issues
- Occasional long wait times
- Some reports of rude administrative staff
- Do they accept my insurance?
- How long is the wait for an appointment?
Dr. Martinez is great
Staff treats you like family
Billing department needs improvement
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78251
- Country United States
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