Westland Foot & Ankle Specialists, PC
35210 Nankin Blvd, Suite 301, Westland, Michigan, 48185
Westland Foot & Ankle Specialists is generally well-regarded for its medical care, with many patients praising the doctors' expertise and bedside manner. However, the office administration is a frequent source of frustration. Patients report issues with rude front-desk staff, billing errors, and difficulty reaching the office by phone. While the clinical outcomes are often positive, the administrative experience can be a significant hurdle.
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Keep your own records of payments and receipts, as billing issues are a common complaint.
✓ What Works Well
- Knowledgeable and skilled doctors
- Effective treatments
- Professional medical care
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance issues
- Difficult to reach by phone
- Do they do pedicures?
- Why is the billing so confusing?
Great doctors, but the staff needs training.
Effective treatment, but watch your bill.
Professional care, but poor communication.
- Category Health & Medical
- City Westland
- State Michigan
- Postcode 48185
- Country United States
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