171 Huguenot St, New Rochelle, New York, 10801
This medical group has a very polarized reputation. While some patients appreciate the professional and kind care from specific doctors and nurses, there are numerous complaints about administrative issues, including long wait times, poor communication, and billing errors. Many patients feel that the quality of service has declined since the merger, leading to frustration and a loss of trust.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a mess.
I've been a patient for years, but the service has gone downhill.
Billing errors are a major frustration.