6315 Pearl Rd, Suite 104, Parma Heights, Ohio, 44130
This practice is highly polarizing. While some patients have great experiences with specific dentists like Dr. Rico, many others report significant issues with front desk communication, long wait times, and aggressive upselling. It is a high-volume clinic, and the administrative experience often leaves much to be desired.
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✓ What Works Well
✗ Areas to Improve
Dr. Rico is great, but the office is a mess.
The front desk is rude and unorganized.
Fast and efficient, but watch the billing.