Westridge Dental Care
2140 GA-20, McDonough, Georgia, 30253
This office receives high praise for its clinical staff, with many patients highlighting the kindness and professionalism of the dentists and hygienists. However, there is a significant volume of complaints regarding administrative failures, including billing errors, unresponsiveness, and poor communication. While the clinical care is often described as excellent, the administrative side of the practice is a major pain point for many patients.
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✓ What Works Well
- Kind and professional clinical staff
- Gentle dental care
- Clean and modern facility
✗ Areas to Improve
- Severe administrative and billing issues
- Unresponsive to patient concerns
- Frequent appointment cancellations
- Why am I being billed for services already paid?
- How do I get a refund for unrendered services?
- Why is it so hard to reach the office manager?
Great dentist, but the front office is a nightmare.
They are quick to take money but slow to resolve issues.
I've been waiting months for a refund.
- Category Health & Medical
- City McDonough
- State Georgia
- Postcode 30253
- Country United States
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