Westrock Orthodontics
126 W Bond Ave, West Memphis, Arkansas, 72301
Westrock Orthodontics receives high praise for its friendly, professional staff and welcoming environment. Patients appreciate the clear communication and the team's ability to make them feel comfortable. However, there are significant concerns regarding administrative organization, billing, and occasional unprofessional behavior from specific doctors.
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Always keep a copy of your contract and verify all billing details before starting treatment.
✓ What Works Well
- Friendly and welcoming staff
- Clear communication about treatment
- Comfortable and clean environment
✗ Areas to Improve
- Significant administrative and billing issues
- Inconsistent doctor professionalism
- Long wait times
- Do they offer retainers after braces?
- How do they handle appointment cancellations?
The staff is amazing and very knowledgeable.
Billing is a nightmare; keep your own records.
Great care, but the administrative side is very frustrating.
- Category Health & Medical
- City West Memphis
- State Arkansas
- Postcode 72301
- Country United States
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