5757 W Thunderbird Rd, Suite W-301, Glendale, Arizona, 85306
Dr. Agarwal is widely praised for his thoroughness, professionalism, and ability to listen to patients. Many patients feel well-cared for and appreciate his expertise. However, the office staff, particularly the scheduling team, receives frequent complaints about rudeness, poor communication, and long wait times. The clinical care is strong, but the administrative experience is a common source of frustration.
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Morning appointments are generally reported to have shorter wait times.
✓ What Works Well
✗ Areas to Improve
Dr. Agarwal is top-notch, but the front office needs better training.
Great care, but the scheduling process is a nightmare.
He listens and explains things clearly.