Health & Medical · Gastroenterology

Westside Gastroenterology Associates

3825 Medical Park Dr, #300, Austell, Georgia, 30106

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Dr. Jeffers is widely praised for her expertise and the professional, cohesive team she leads. Patients feel safe and well-cared for during procedures. However, there is a segment of patients who have had very negative experiences with office staff, billing, and communication, leading to a polarized reputation.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 45/100
Pro Tip

The medical care is top-tier, but verify your insurance coverage and billing details personally before your procedure.

Colonoscopy specialist
Seasoned medical team
Pros & Cons

✓ What Works Well

  • Expert and thorough care
  • Cohesive and professional medical team
  • Clean and well-equipped facility

✗ Areas to Improve

  • Inconsistent office staff professionalism
  • Billing and insurance communication issues
  • Long wait times
Frequently Asked Questions
  • Is the office clean?
  • How is the billing process?
User Feedback

Dr. Jeffers is a phenomenal GI.

The staff is a mixed bag.

Great care, but the office management needs work.

Location Details
Street: 3825 Medical Park Dr, #300
Neighborhood: Austell
City: Austell
State: Georgia
Postcode: 30106
Country: United States
Location
3825 Medical Park Dr # 300, Austell, GA 30106
Quick Info
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