Westwood Ophthalmology Associates
300 Fairview Ave, Suite 1, Westwood, New Jersey, 07675
The practice is known for excellent clinical care, particularly from doctors like Dr. Chin and Dr. Bianchi. However, the administrative side is a major source of frustration for patients, with reports of long wait times, poor communication, and confusing billing practices under the new 'ReFocus' name. Many long-term patients are considering leaving due to these issues.
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✓ What Works Well
- Highly skilled doctors
- Excellent surgical outcomes
- Compassionate care for children
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Confusing billing practices
- Why is it so hard to get an appointment?
- Is this practice still in-network?
Great doctors, but the office management is a disaster.
I've been a patient for 20 years, but the service has gone downhill.
Wait times are consistently over an hour.
- Category Health & Medical
- City Westwood
- State New Jersey
- Postcode 07675
- Country United States
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