Health & Medical · Behavioral Health / Rehab

WHASN City Center

3300 W Charleston Blvd, Las Vegas, Nevada, 89153

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This facility receives highly polarized reviews. Some patients find the care life-changing and supportive, praising the staff for their dedication. However, there are numerous complaints about administrative negligence, poor communication, and strict, sometimes unhelpful policies. Many patients feel that the administrative side of the clinic is disorganized and that they are not treated with the empathy expected in a mental health setting.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for WHASN City Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 20/100
Pro Tip

If you have ongoing issues, request a meeting with management early on, as they are often the only ones who can resolve complex administrative problems.

Behavioral health
Rehab services
Pros & Cons

✓ What Works Well

  • Supportive care
  • Life-changing programs
  • Helpful medical staff

✗ Areas to Improve

  • Administrative negligence
  • Poor communication
  • Strict policies
Frequently Asked Questions
  • How do I get my prescriptions filled?
  • Are there support groups?
  • How do I reach a supervisor?
User Feedback

Staff can be rude

Wait times are long

Clinical care is often good