3300 W Charleston Blvd, Las Vegas, Nevada, 89153
This facility receives highly polarized reviews. Some patients find the care life-changing and supportive, praising the staff for their dedication. However, there are numerous complaints about administrative negligence, poor communication, and strict, sometimes unhelpful policies. Many patients feel that the administrative side of the clinic is disorganized and that they are not treated with the empathy expected in a mental health setting.
We analyze 77 public reviews for WHASN City Center using our data models and filter out spam to highlight only authentic feedback.
If you have ongoing issues, request a meeting with management early on, as they are often the only ones who can resolve complex administrative problems.
✓ What Works Well
✗ Areas to Improve
Staff can be rude
Wait times are long
Clinical care is often good