8120 Phoenix Ave, Fort Smith, Arkansas, 72903
This Whataburger location is a bit of a rollercoaster. When it hits, it hits—people love the burgers and the late-night service. However, there are frequent complaints about cold food, long drive-thru waits, and incorrect orders. It seems like consistency is the main issue here, which is a shame given the brand's reputation.
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Always double-check your order at the window; they are known for missing items.
✓ What Works Well
✗ Areas to Improve
Burgers are good but service needs work
Check your bag before leaving
Hit or miss quality