Automobile · Tire and Auto Service
Wheel Works
3560 Sonoma Blvd, Vallejo, California, 94590
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Updated: 18 May 2026
Authenticity Score: 72/100
About
Wheel Works is a mixed bag. Many customers love the manager, Ben, and find the service top-notch and professional. However, a significant number of people complain about long wait times, even with appointments, and some feel the service is slow or disorganized. It seems like a place that can do great work if you catch them on a good day, but don't be in a rush.
Our Review Process
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Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Wheel Works using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
If you have an appointment, call ahead to confirm they are actually ready for your car.
Oil changes
Lifetime alignment options
Pros & Cons
✓ What Works Well
- Professional management
- Good tire selection
- Helpful staff
✗ Areas to Improve
- Long wait times
- Appointments often ignored
- Inconsistent service speed
Frequently Asked Questions
- Why did my appointment take 4 hours?
- Do you offer oil changes?
- Is the alignment lifetime?
User Feedback
Ben is great
Too slow for a simple job
Good work but bad scheduling
Quick Info
- Category Automobile
- Neighborhood Sonoma Blvd
- City Vallejo
- State California
- Postcode 94590
- Country United States
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