1012 Ival James Blvd, Richmond, Kentucky, 40475
Patients appreciate the friendly staff and the modern, non-clinical feel of the office. Many report great results with their braces and Invisalign. The main complaints center around scheduling conflicts and the feeling of being treated like a number in a large corporation. Some patients have had issues with broken appliances and communication gaps.
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Always check in with a person at the front desk rather than relying solely on the self-check-in kiosk to ensure you are actually in the system.
✓ What Works Well
✗ Areas to Improve
Great bang for the buck
Staff is super nice
Scheduling is a headache