White-Wilson Medical Center, P.A. Niceville
2001 FL-20, Niceville, Florida, 32578
White-Wilson Medical Center in Niceville has a very mixed reputation. While many patients love their specific doctors, the administrative side is a frequent source of frustration. Long hold times, difficulty scheduling, and billing issues are common complaints. It's a large facility, and some patients feel like they are just a number in a churn-and-burn system.
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Use the patient portal for communication; calling the office can be a long wait.
✓ What Works Well
- Great individual doctors
- Clean and modern facility
- Comprehensive services
✗ Areas to Improve
- Impossible to reach by phone
- Billing and coding issues
- Long wait times for appointments
- Why can't I get anyone on the phone?
- Why was I billed for this?
Love my doctor, but the office staff is a nightmare.
Great care, but the admin side is broken.
Too big, feels like a factory.
- Category Health & Medical
- City Niceville
- State Florida
- Postcode 32578
- Country United States
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