Whitey's Auto Repair
3014 N Civic Center Plaza, Scottsdale, Arizona, 85251
Formerly Whitey's, now Gemba, this shop maintains a loyal following but faces some growing pains. Many long-time customers appreciate that the service remains high-quality and the staff is still friendly. However, some newer customers feel the pricing has become less competitive and the communication less personal than in the past. It is still a solid choice for many, but some feel it has lost a bit of its local charm.
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Ask for a detailed breakdown of costs before approving any work, as some customers find the pricing to be on the higher side.
✓ What Works Well
- Knowledgeable and friendly staff
- Clean and organized facility
- Good communication with updates
✗ Areas to Improve
- Pricing can be higher than competitors
- Some reports of aggressive upselling
- Transition from Whitey's has been mixed
- Do they offer a warranty on repairs?
- Is it still as good as Whitey's?
- Why are the prices higher?
Great service, just like the old days.
Overcharged for simple repairs.
Staff is very professional.
- Category Automobile
- Neighborhood Old Town Scottsdale
- City Scottsdale
- State Arizona
- Postcode 85251
- Country United States
