Whole Child Pediatrics
20925 Professional Plaza, Suite 100, Ashburn, Virginia, 20147
This practice is highly polarizing. Many parents love the doctors, particularly Dr. Stern and Dr. Russo, for their compassionate and thorough care. However, there are frequent complaints about rude front desk staff, long wait times, and rigid administrative policies. It seems to be a practice where the medical care is excellent, but the office experience can be very frustrating.
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The doctors are excellent, but be prepared for a less-than-ideal administrative experience.
✓ What Works Well
- Doctors are kind and knowledgeable
- Thorough medical care
- Accommodating for sick visits
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Rigid administrative policies
- Why is it so hard to get an appointment?
- How do I get my medical records?
Doctors are great, admin is a factory
Love the care, hate the office experience
Very professional doctors
- Category Health & Medical
- City Ashburn
- State Virginia
- Postcode 20147
- Country United States
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