Wichita Urology Group
2626 N Webb Rd, Wichita, Kansas, 67226
Patients generally report high satisfaction with the medical expertise and surgical outcomes provided by the doctors. The clinical staff is often described as professional and compassionate. Conversely, the billing department and front-desk communication are frequent sources of frustration, with reports of hidden costs and difficulty reaching staff for follow-ups.
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Always ask for a written breakdown of costs before any procedure to avoid billing surprises.
✓ What Works Well
- Skilled surgeons
- Professional and kind nursing staff
- Effective treatment plans
✗ Areas to Improve
- Billing department issues
- Difficulty reaching staff by phone
- Inconsistent front desk communication
- Why was I charged more than the quote?
- How do I get my test results?
- Why is it so hard to reach a nurse?
Doctors are top-notch, but the billing office is a headache.
Great care, but the front desk needs better training.
Surgery was successful, but communication post-op was lacking.
- Category Health & Medical
- City Wichita
- State Kansas
- Postcode 67226
- Country United States
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