Willamette Dental Group - Albany
2225 Pacific Blvd SE, # 201, Albany, Oregon, 97321
Patients generally appreciate the professional and clean environment here. Many find the staff kind and the care painless. However, there are recurring complaints about the scheduling system—specifically the difficulty in getting appointments and the lack of direct communication. It's a solid choice for routine care, but the admin hurdles can be frustrating.
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Use the online portal for routine requests, as phone lines can be notoriously busy.
✓ What Works Well
- Clean and organized office
- Painless procedures
- Kind and professional staff
✗ Areas to Improve
- Difficult scheduling process
- Poor communication/call-backs
- Long wait times for appointments
- Why can't I get a human on the phone?
- Is it always this hard to book a cleaning?
Great care, but the scheduling system is a nightmare.
They really care about patient comfort.
Professional and efficient, just wish they were easier to reach.
- Category Health & Medical
- City Albany
- State Oregon
- Postcode 97321
- Country United States
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