Willamette Dental Group - Everett
3216 Norton Ave, Everett, Washington, 98201
Patients appreciate the professional and caring nature of the individual dentists, particularly Dr. Tang and Dr. Li. However, the collective voice is heavily burdened by complaints regarding administrative hurdles, such as long hold times, difficulty booking appointments, and perceived patient abandonment. The clinic is seen as a good value, but the operational friction is a major pain point.
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If you are in pain, try driving to a different Willamette location if the Everett office is fully booked.
✓ What Works Well
- Professional and caring dentists
- Reasonable cost
- Good patient care during visits
✗ Areas to Improve
- Extremely difficult to book appointments
- Long hold times and dropped calls
- Lack of follow-up and communication
- Why is it so hard to reach someone?
- Are there any appointments available within a month?
The dentists are great, but the office management is a nightmare.
I feel abandoned by the lack of communication.
Good value if you can actually get an appointment.
- Category Health & Medical
- City Everett
- State Washington
- Postcode 98201
- Country United States
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