1426 Fowler St, Richland, Washington, 99352
Willamette Dental Group is a large, corporate-style practice that offers competent clinical care but struggles significantly with administrative efficiency. Patients often report long wait times for appointments, difficulty reaching the office by phone, and rigid corporate policies. While the clinical staff is generally praised, the overall experience is often marred by administrative frustration.
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If you have a dental emergency, call the emergency line directly rather than trying to schedule through the general operator.
✓ What Works Well
✗ Areas to Improve
The clinical staff is great.
Scheduling is a nightmare.
They are very professional.