Willamette Dental Group - Silverdale
3505 NW Anderson Hill Rd, Silverdale, Washington, 98383
This dental group has a split reputation. Many patients love their specific dentists, citing gentle care and great results. However, there is a strong undercurrent of dissatisfaction regarding the centralized call center, difficulty in scheduling, and perceived rudeness from front-desk staff. Some patients feel like they are just a number in a large system, which contrasts sharply with the positive experiences they have in the chair.
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If you have an emergency, be persistent with the call center and emphasize the urgency to bypass standard scheduling blocks.
✓ What Works Well
- Gentle and skilled dentists
- Clean and modern facility
- Cost-effective care
✗ Areas to Improve
- Difficult scheduling via call center
- Rude front-desk interactions
- Long wait times for appointments
- Why is it so hard to get an appointment?
- Can I talk to the office directly?
- Is this procedure covered?
Dr. Liu is a gem, but the front desk is rude.
Scheduling feels like a lottery.
Great care once you finally get in.
- Category Health & Medical
- City Silverdale
- State Washington
- Postcode 98383
- Country United States
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