William J. Brown, MD
8940 N Kendall Dr, Suite 504E, Miami, Florida, 33176
Dr. Brown is highly valued for his holistic approach and ability to manage complex ENT issues without rushing to surgery. Patients appreciate his positive energy and clear communication. However, the office staff frequently receives criticism for poor communication, long wait times, and difficulty with insurance pre-authorizations.
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If you have trouble getting an appointment, ask about availability at his other office locations.
✓ What Works Well
- Holistic treatment approach
- Positive and cheerful demeanor
- Effective non-surgical solutions
✗ Areas to Improve
- Difficult office staff communication
- Long wait times
- Issues with insurance pre-authorizations
- Does he do surgery?
- Is he good with children?
- How do I get a pre-auth?
Dr. Brown is a rare find who listens
The office staff needs better training
Wait times can be excessive
- Category Health & Medical
- City Miami
- State Florida
- Postcode 33176
- Country United States
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