17148 S Harlem Ave, Tinley Park, Illinois, 60477
Patients consistently praise Dr. Will for his attentive, thorough, and compassionate care. Many have been with him for decades, highlighting his ability to listen and provide clear, effective treatment plans. While the clinical care is top-notch, the administrative side, particularly the centralized call center, is a major pain point. Most patients feel the office environment is personal and welcoming, though some find the scheduling system frustrating.
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Use the MyChart app for communication instead of calling the main line to bypass the call center.
✓ What Works Well
✗ Areas to Improve
Dr. Will is a life-saver who truly listens.
The clinical staff is great, but the phone system is a joke.
Feels like a personal office rather than a corporate clinic.