20225 E 9 Mile Rd, Ste 100, St Clair Shores, Michigan, 48080
Dr. Jacobs is widely praised for his excellent bedside manner, thoroughness, and genuine care for his patients. Many feel heard and supported, especially those with complex needs. However, there are significant complaints regarding the office's administrative policies, including issues with virtual visit billing, supply availability, and appointment cancellations, which have left some patients feeling frustrated.
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Clarify the billing policy for virtual visits before scheduling to avoid unexpected charges.
✓ What Works Well
✗ Areas to Improve
Dr. Jacobs is a life-saver, but the office management is a headache.
He listens and cares, but the administrative side is lacking.
Great doctor, but the office policies are frustrating.