William Rubenstein, MD
1 Orthopedics Dr, 2nd Floor, Peabody, Massachusetts, 01960
Dr. Rubenstein is widely praised for his surgical skill and direct communication style. Patients appreciate his ability to explain complex issues clearly, though some find the office environment and front-desk interactions to be hit-or-miss. While the clinical care is top-notch, the administrative side of the practice occasionally leaves patients feeling like they are being herded through a system.
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Arrive early for your appointment, as the check-in process is notoriously slow.
✓ What Works Well
- Highly skilled surgeon
- Clear and direct communication
- Efficient diagnostic process
✗ Areas to Improve
- Front desk can be dismissive
- Antiquated phone system
- Occasional cleanliness issues in exam rooms
- Is surgery the only option for my knee pain?
- How long is the wait for an MRI?
He gets straight to the point.
The back-office staff is wonderful.
The front desk moves like cattle.
- Category Health & Medical
- City Peabody
- State Massachusetts
- Postcode 01960
- Country United States
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