Williams Eye Institute - PEC
6850 Hohman Ave, Hammond, Indiana, 46324
Patients generally value the high-quality medical care and surgical outcomes at this institute. However, the administrative side is a major source of frustration, with reports of rude receptionists, long wait times, and poor communication. It is a place where the doctors shine, but the front office often falls short.
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Try to schedule appointments early in the day to minimize the impact of potential wait times.
✓ What Works Well
- Excellent surgical results
- Knowledgeable doctors
- Clean facility
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Poor phone communication
- Why is the wait so long?
- How do I reach a supervisor?
Great doctors, bad admin
Staff needs customer service training
Worth it for the medical care
- Category Health & Medical
- City Hammond
- State Indiana
- Postcode 46324
- Country United States
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