Williams Kia
Automobile · Car Dealership

Williams Kia

2750 N U.S. 31 S, Traverse City, Michigan, 49684

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Williams Kia has a generally positive reputation, with many customers praising the friendly, knowledgeable, and patient sales team. The service department is also well-regarded for its efficiency and communication. However, there are some reports of poor service, communication gaps, and issues with vehicle quality. It's a dealership where your experience can vary, but many find it to be a great place to buy and service a car.

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We analyze 74 public reviews for Williams Kia using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

They include a car wash with every service, which is a nice bonus.

Free car wash
Efficient service
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable staff
  • Efficient service
  • Good communication

✗ Areas to Improve

  • Occasional poor service
  • Communication gaps
  • Issues with vehicle quality
Frequently Asked Questions
  • Do you offer loaner cars?
  • How long for an oil change?
  • Do you work with insurance?
User Feedback

Great experience, very professional.

Service was fast and efficient.

Staff is very friendly.