Willis & Associates Family Dentistry Ivy
2216 Ivy Rd, Suite 205, Charlottesville, Virginia, 22903
Patients generally praise the clinical staff for being friendly and skilled, especially the hygienist Jevanda. However, there is a recurring frustration regarding administrative efficiency, specifically long wait times and scheduling issues. Some feel the practice has declined in quality since a change in ownership. Overall, it is a mixed bag of great clinical care versus poor office management.
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Request specific staff members like Jevanda for a better experience, as they are frequently highlighted for their quality care.
✓ What Works Well
- Friendly and skilled clinical staff
- Convenient location and parking
- Good with children
✗ Areas to Improve
- Long wait times in the office
- Inconsistent administrative communication
- Concerns over upselling procedures
- Why are there such long wait times for appointments?
- Is the practice still as good as it was under the previous dentist?
Clinical staff is spot on and very caring.
Admin needs to value patient time more.
Mixed feelings about the transition of ownership.
- Category Health & Medical
- City Charlottesville
- State Virginia
- Postcode 22903
- Country United States
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