Willow Creek Women's Clinic
4301 Greathouse Springs Rd, Suite 100, Johnson, Arkansas, 72741
This clinic is a polarizing one. While many patients love their specific OB/GYN and feel well-cared for, there is a massive amount of frustration regarding the administrative side of the practice. Patients frequently report disorganized billing, difficulty getting appointments, and rude or dismissive staff. It seems to be a place where the clinical care is often excellent, but the system around it is broken.
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Keep meticulous records of all your bills and appointments, as the clinic's system is prone to errors.
✓ What Works Well
- Excellent and caring doctors
- Beautiful and clean facility
- Good prenatal and delivery care
✗ Areas to Improve
- Disorganized billing and administrative processes
- Rude and dismissive staff
- Difficulty scheduling and getting call-backs
- Why am I being billed for services I didn't receive?
- How do I get my medical records transferred?
Doctors are great, but the office is a nightmare.
Billing is a total mess.
I felt like just a number.
- Category Health & Medical
- City Johnson
- State Arkansas
- Postcode 72741
- Country United States
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