Health & Medical · Eye Hospital

Wills Eye Hospital

840 Walnut St, Philadelphia, Pennsylvania, 19107

Google Maps Updated: 19 May 2026
Authenticity Score: 50/100
About

Wills Eye Hospital is world-renowned for its exceptional medical expertise, with many patients reporting life-saving and sight-saving care. However, the patient experience is frequently marred by extremely long wait times, administrative disorganization, and high costs. It is a place where the medical care is often the best in the field, but the administrative experience can be a major source of stress and frustration. Patients are advised to be patient and prepared for a long day.

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We analyze 76 public reviews for Wills Eye Hospital using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 98/100
Admin Efficiency 20/100
Pro Tip

If you have an appointment, arrive early and bring a book, as wait times can be significant even with a scheduled time.

World-class eye care
Specialized treatments
Pros & Cons

✓ What Works Well

  • World-class medical expertise
  • Sight-saving care
  • Highly skilled specialists

✗ Areas to Improve

  • Extremely long wait times
  • Administrative disorganization
  • High costs and parking fees
Frequently Asked Questions
  • What are the ER wait times?
  • Do you accept my insurance?
  • How do I schedule an appointment?
User Feedback

Best doctors, frustrating admin

Worth the wait for the care

Billing is a nightmare