Wills Eye Physicians Bailey Weber Wisner
4060 Butler Pike, Suite 100, Plymouth Meeting, Pennsylvania, 19462
Patients consistently praise the surgical outcomes and the expertise of the doctors, particularly Dr. Wisner. However, the office staff and scheduling department are a major pain point, with many reports of rudeness, long wait times, and poor communication. While the medical care is top-notch, the administrative side often leaves patients feeling frustrated and disrespected.
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✓ What Works Well
- Excellent surgical results
- Highly skilled and compassionate doctors
- Effective emergency care when reached
✗ Areas to Improve
- Extremely rude and dismissive front desk staff
- Long wait times for appointments
- Poor communication and scheduling errors
- Why is it so hard to reach a human on the phone?
- Are the long wait times typical for this practice?
Doctors are spot on, but the admin team needs a total overhaul.
Great medical care, but the front desk makes you feel like an inconvenience.
Be prepared to wait, but the results are worth it.
- Category Health & Medical
- City Plymouth Meeting
- State Pennsylvania
- Postcode 19462
- Country United States
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