Wilmington Gastroenterology
5115 Oleander Dr, Wilmington, North Carolina, 28403
Patients generally report high satisfaction with the clinical care and the professionalism of the nursing staff. The procedures are described as smooth and well-explained. However, there are recurring complaints about the administrative side, specifically regarding scheduling, billing transparency, and difficulty reaching the office by phone.
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✓ What Works Well
- Professional nursing staff
- Smooth procedure experience
- Clear communication from doctors
✗ Areas to Improve
- Difficult to reach by phone
- Billing transparency issues
- Long wait times for appointments
- Why is my bill so high?
- How do I get my records?
The doctors are great, but the office is a mess.
I felt well cared for during my procedure.
Billing is a nightmare.
- Category Health & Medical
- City Wilmington
- State North Carolina
- Postcode 28403
- Country United States
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