Wilmington Health Family Medicine - Monkey Junction
5211 College Rd, Wilmington, North Carolina, 28412
This practice is highly polarized. While many patients love their specific doctors and the care they receive, there is a significant amount of frustration regarding billing transparency, administrative errors, and poor customer service. It is a high-volume practice where the patient experience can vary wildly.
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Always ask for an itemized bill and clarify what is covered by your insurance.
✓ What Works Well
- Caring individual doctors
- Efficient lab services
- Convenient location
✗ Areas to Improve
- Billing transparency issues
- Administrative errors
- Poor customer service
- Why was I billed for this?
- How do I get my records?
I love my doctor, but the billing is a nightmare.
They never return my calls.
Great care, but the office is a mess.
- Category Health & Medical
- City Wilmington
- State North Carolina
- Postcode 28412
- Country United States
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