Wilmington Health Family Medicine - Shipyard
4141 Shipyard Blvd, Wilmington, North Carolina, 28403
Wilmington Health Family Medicine at Shipyard is generally well-regarded for its clinical care, with many patients praising the thoroughness and compassion of providers like Dr. Holdsworth and Dr. Visser. However, there are recurring complaints about administrative staff, poor communication, and billing issues. It is a practice where the clinical care is often excellent, but the office management can be a source of significant frustration.
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Verify all insurance and referral paperwork well in advance of your visit to avoid unexpected bills.
✓ What Works Well
- Thorough and knowledgeable doctors
- Compassionate and attentive care
- Professional and friendly staff
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance issues
- Long wait times
- Why is my bill so high?
- Are they accepting new patients?
Dr. Holdsworth is a gem.
The office management is a nightmare.
I felt heard for the first time in years.
- Category Health & Medical
- City Wilmington
- State North Carolina
- Postcode 28403
- Country United States
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