Wilmington Health Gastroenterology
2421 Silver Stream Ln, Wilmington, North Carolina, 28401
Patients are split down the middle here. The clinical providers like Carla Shores and Brandon Ballard get high praise for actually listening and solving issues. On the flip side, the administrative side is a mess, with reports of rude receptionists and impossible phone lines.
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Use the patient portal for communication; calling is often a waste of time.
✓ What Works Well
- Knowledgeable providers
- Effective diagnosis
- Virtual appointment options
✗ Areas to Improve
- Impossible to reach by phone
- Rude front desk
- Poor follow-up
- How do I get my test results?
- Why is it so hard to schedule a follow-up?
Great doctors, but the office staff makes you want to quit.
Finally got a diagnosis after years of searching.
Avoid if you need quick communication.
- Category Health & Medical
- City Wilmington
- State North Carolina
- Postcode 28401
- Country United States
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