Wilmington Health Internal Medicine - Midtown
1124 Gallery Pk Blvd, 3rd Floor, Wilmington, North Carolina, 28412
This practice has a strong reputation for individual providers, but the overall office management is a major pain point. Patients love their specific doctors but struggle with the automated phone systems, billing errors, and scheduling issues. It is a classic case of great care trapped in a frustrating corporate system.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication rather than calling, as phone support is notoriously difficult.
✓ What Works Well
- Excellent doctors
- Thorough care
- Convenient location
✗ Areas to Improve
- Poor phone support
- Billing issues
- Scheduling errors
- How do I reach a human?
- Why was my appointment cancelled?
Great doctor, terrible office
Hard to get an appointment
Staff is friendly but the system is broken
- Category Health & Medical
- City Wilmington
- State North Carolina
- Postcode 28412
- Country United States
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