1124 Gallery Pk Blvd, Wilmington, North Carolina, 28412
This practice is highly polarizing. Many patients love their individual doctors, praising their care and compassion. However, there are frequent, severe complaints about the front desk staff, billing errors, and poor communication. It seems to be a great place for clinical care, but the administrative side is a major source of stress for many.
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If you have billing concerns, document everything and follow up in writing to ensure your issues are addressed.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office staff
Very unorganized
I feel like a number