5211 College Rd, Wilmington, North Carolina, 28412
Wilmington Health Pediatrics in Monkey Junction is generally praised for its caring and knowledgeable doctors, particularly Dr. Buskirk, Dr. Smith, and Dr. Aylesworth. Many parents feel their children are in good hands. However, there are significant complaints regarding administrative issues, including rude front-desk staff, long wait times, and billing disputes.
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If you have a billing question, ask to speak with the billing department directly rather than the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the front desk is a nightmare.
Great care, but the administrative side needs work.
My kids love the doctors here.